The Monthly Care Plan is great for businesses that need constant, regular IT support throughout the year. 10 service level options allow you to choose how many hours of IT maintenance you require per month for which you pay a fixed monthly fee. Choose anything from 1 hour's IT support per month (appropriate for companies with 1-5 PCs) up to 10 hours (suitable for companies with 20 PCs or more). The more hours you buy, the more cost effective rate you get!
An IT audit from one of our engineers will determine the most appropriate level for your company and the table below is provided as a general guide. The Monthly Care Plan is great for peace of mind and for managing your budget!
So what kind of IT support can you expect to access with the Monthly Care Plan? Well everything you would expect an IT consultant to offer - PC maintenance, computer repair, computer support, network and broadband installations etc. You can also take advantage of the Active Monitoring Service - a proactive approach to ensuring systems and security measures are working at their optimum level and that any potential problems are identified and dealt with before any damage is done!
| Package | Monthly Labour Allocation |
Recommended Number of PCs |
Price Per Month +VAT |
| Monthly Care Level 1 | 1 hour | 1 - 5 | £75 |
| Monthly Care Level 2 | 2 hours | 1 - 5 | £125 |
| Monthly Care Level 3 | 3 hours | 5 - 10 | £175 |
| Monthly Care Level 4 | 4 hours | 5 - 10 | £225 |
| Monthly Care Level 5 | 5 hours | 10 - 15 | £260 |
| Monthly Care Level 6 | 6 hours | 10 - 15 | £310 |
| Monthly Care Level 7 | 7 hours | 15 - 20 | £360 |
| Monthly Care Level 8 | 8 hours | 15 - 20 | £400 |
| Monthly Care Level 9 | 9 hours | 20+ | £450 |
| Monthly Care Level 10 | 10 hours | 20+ | £500 |
