The Active Monitoring Service is a bolt on server monitoring service available for Advance and Monthly Support Care Plan customers and included in Privilege Club benefits. For a fixed fee each month, our IT engineers will provide server support by regularly monitoring key system functions to maintain optimum computer performance and identify potential malfunctions or IT problem areas and implement server repair initiatives - before they cause any damage! Standard, Enhanced and Custom IT support levels are available.
Regular Windows server monitoring means that common issues such as disk space and back up failures are quickly identified and resolved, often before the client even knows there's a problem!
| Product Type | Monitoring Modules | Per Site Per Month |
|
| Standard | - Windows back-up jobs - Veritas back-up jobs - Server disk space - Server services monitoring - Engineer SMS alert / Warning notification |
£35 | |
| Enhanced | Same as Standard plus: - Server performance - Server system / Application event log monitoring - Server memory usage - Router / Internet availability - Email services - Network performance - Printer status - Website performance - Virus attacks (product specific) |
£50 | |
| Custom | Same as Enhanced plus: - Custom services such as databases services / performance, file data - Custom scripts for managing automated fault repairs |
£POA | |
